Jefferson County
Plumber in New Market, TN — plus heating, cooling, electrical and gas
One licensed contractor for all four trades across New Market and Jefferson County.
High Level Services covers New Market and the surrounding part of Jefferson County for plumbing, heating and cooling, electrical and gas. New Market is a short run from our base and well inside the area we cover every week.
New Market is a genuine mix of city water and private wells, and the two fail in completely different ways. We ask which one you are on early, because it decides where we start looking.
New Market has both city sewer and septic depending where you are, so the first thing we establish is which one you are on. The symptoms look similar from inside the house; the fix is not remotely the same.
Rural lots and a growing amount of new construction.
Septic is common once you get away from the main road, so drain problems get diagnosed differently here.
Everything is quoted as one firm price for the work described — never a range, and never three tiers arranged so the middle one looks reasonable. And whatever hour you ring, the call gets answered.
Most plumbers in New Market don’t answer after five.
We do. Call at any hour and the call gets answered — we take your name, your number and what is happening, and we get straight back to you. No voicemail, and no waiting until Monday morning with a bucket under the sink.
(423) 923-5039What we do in New Market
What our customers say
James Sandlin 4 reviews · 1 photo
★★★★★3 months agoReasonable price
Had a main line break water more than tripped and since I used them before for something else I used them again. Main line all lines under our old house and new lines inside. Fair price given up front and a good crew, polite and triple checked their work with me. If anyone needs a plumber then give them a call and have them out to check. Ronnie is very professional.
Posted on Google
Michelle Mitrik 3 reviews
★★★★★4 months agoVery responsive and clear communicators. Ronnie worked with me on a septic to sewer project. His resources and connections all panned out making it roll more smoothly. High Level is now my go-to company for my properties.
Posted on Google
Todd Quillen Local Guide · 62 reviews · 3 photos
★★★★★5 months agoIt's not often that you get more than you expected, but these guys did quality work. It was a really quick turnaround time.
Posted on Google
These are real reviews, quoted word for word. Read all 101 on Google — we don’t filter them, so the ones we’d rather you didn’t see are in there too.
What you get from us
One number, not a range
Your estimate is a single firm price for the work described. Not a 'starting at', not a low end and a high end, and not three tiers designed to make the middle one look reasonable.
Answered day or night
Call at two in the morning and the call gets answered. We take your details and get straight back to you. Most shops in this area go to voicemail after five and you wait until Monday.
Four trades, one contractor
Plumbing, heating and cooling, electrical and gas, all in-house and all licensed. On a job that touches more than one trade, that is one company to call and one company to hold responsible.
One-year warranty, in writing
Our workmanship is warranted for a year and it is written on the paperwork, not just said at the kitchen table.
What happens when you call us
You call, and the call is answered
Any hour, any day. We take your name, your number, the address and what's happening. You are never sent to voicemail.
A person rings you straight back
We work out whether it is an emergency, something that can wait until tomorrow, or something you can sort yourself. We'll tell you honestly which.
We look at the job and give you one number
One firm price for the work described — not a range, not three tiers. Anything that genuinely can't be known until we open something up gets said before we start.
We do the work and warrant it
Done properly, tidied up behind us, and covered by a one-year workmanship warranty that is written on your paperwork.
Most requested in New Market
- Water Heater Repair & Replacement in New Market, TN
- Tankless Water Heaters in New Market, TN
- Drain Cleaning in New Market, TN
- Sewer Line Repair & Replacement in New Market, TN
- Whole-House Repiping in New Market, TN
- Water Line Replacement in New Market, TN
- Emergency Plumbing in New Market, TN
- Well Pumps & Pressure Tanks in New Market, TN
- Gas Line Installation in New Market, TN
- Septic System Installation in New Market, TN
- Septic Repair & Drain Fields in New Market, TN
- Air Conditioning Repair in New Market, TN
- Heating Repair in New Market, TN
- Heating & Cooling Replacement in New Market, TN
- Electrical Panel Upgrades in New Market, TN
- New Construction Plumbing in New Market, TN
Plumbing in New Market — common questions
Do you actually cover New Market?
Yes — New Market and the rest of Jefferson County are inside the area we work every week. If you are just outside it, ring and ask. We will tell you honestly whether we can get to you rather than take the job and let you down.
Do you really answer the phone at night and at weekends?
Yes. Call at any hour and your call gets answered — we take your name, your number, the address and what is happening, and we get straight back to you. Most plumbing companies around here close at five and send you to voicemail until Monday.
How do you price work?
You get one firm number for the work described. Not a range, not a 'starting at', and not three tiers arranged so the middle one looks sensible. We look at the job first, tell you what it costs, and that is the price. Anything genuinely unknowable until we open something up gets said out loud before we start.
Are you licensed and insured?
Yes — licensed and insured in Tennessee for plumbing, heating and cooling, electrical and gas. We can provide a certificate of insurance for builders and property managers on request.
Do you do all four trades yourselves, or do you sub them out?
All four are in-house. On a remodel, an addition or a new build that touches plumbing, heating and cooling, electrical and gas, that is one contractor to schedule and one company to hold responsible instead of three or four.
Do you work on septic systems?
Yes. Septic is a big part of rural East Tennessee and a lot of shops will not touch it. New systems are quoted from the issued permit design rather than a guess, because the permit sets the drain field length and the tank size.
Do you offer a warranty?
Our workmanship is warranted for one year and it is written on the paperwork, not just said at the kitchen table. Manufacturer warranties on equipment are separate and we will tell you what they are.
Can you work with builders on new construction?
Yes, and it is about half of what we do. Plumbing is priced per fixture with the permit included, so you can price a house off the plan without waiting for a site visit. Gas piping is in-house, and water and sewer runs are priced by the foot so the number is transparent.
Need a plumber in New Market?
Your call gets answered day or night — we take your details and get straight back to you. No voicemail, no waiting until Monday.