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★★★★★4.8 · 101 Google reviews
Services & service areas

Morristown & East Tennessee

Septic in Morristown and across East Tennessee

Septic systems, repairs and drain fields, quoted off the permit design rather than a guess.

(423) 923-5039Answered 24/7 — no waiting till Monday.

Septic is most of rural East Tennessee, and it gets diagnosed differently to a house on sewer. When every drain in the house slows down at once, the question is whether it is the line, the tank or the field — and guessing wrong is expensive.

New systems get quoted off the issued permit design, not off a guess. The permit tells us the drain field length and the tank size, and the price is built from those.

What our customers say

  • James Sandlin

    4 reviews · 1 photo

    ★★★★★3 months ago

    Reasonable price

    Had a main line break water more than tripped and since I used them before for something else I used them again. Main line all lines under our old house and new lines inside. Fair price given up front and a good crew, polite and triple checked their work with me. If anyone needs a plumber then give them a call and have them out to check. Ronnie is very professional.

    Posted on Google

  • Michelle Mitrik

    3 reviews

    ★★★★★4 months ago
    Very responsive and clear communicators. Ronnie worked with me on a septic to sewer project. His resources and connections all panned out making it roll more smoothly. High Level is now my go-to company for my properties.

    Posted on Google

  • Todd Quillen

    Local Guide · 62 reviews · 3 photos

    ★★★★★5 months ago
    It's not often that you get more than you expected, but these guys did quality work. It was a really quick turnaround time.

    Posted on Google

These are real reviews, quoted word for word. Read all 101 on Google — we don’t filter them, so the ones we’d rather you didn’t see are in there too.

What you get from us

One number, not a range

Your estimate is a single firm price for the work described. Not a 'starting at', not a low end and a high end, and not three tiers designed to make the middle one look reasonable.

Answered day or night

Call at two in the morning and the call gets answered. We take your details and get straight back to you. Most shops in this area go to voicemail after five and you wait until Monday.

Four trades, one contractor

Plumbing, heating and cooling, electrical and gas, all in-house and all licensed. On a job that touches more than one trade, that is one company to call and one company to hold responsible.

One-year warranty, in writing

Our workmanship is warranted for a year and it is written on the paperwork, not just said at the kitchen table.

What happens when you call us

  1. You call, and the call is answered

    Any hour, any day. We take your name, your number, the address and what's happening. You are never sent to voicemail.

  2. A person rings you straight back

    We work out whether it is an emergency, something that can wait until tomorrow, or something you can sort yourself. We'll tell you honestly which.

  3. We look at the job and give you one number

    One firm price for the work described — not a range, not three tiers. Anything that genuinely can't be known until we open something up gets said before we start.

  4. We do the work and warrant it

    Done properly, tidied up behind us, and covered by a one-year workmanship warranty that is written on your paperwork.

Questions we get asked

Do you really answer the phone at night and at weekends?

Yes. Call at any hour and your call gets answered — we take your name, your number, the address and what is happening, and we get straight back to you. Most plumbing companies around here close at five and send you to voicemail until Monday.

What areas do you cover?

Morristown and the surrounding counties — Hamblen, Jefferson, Grainger, Hawkins and Cocke — and west through to Knoxville, Maryville, Alcoa, Oak Ridge, Clinton, Lenoir City and Sevier County. If your town is not on our service area list and you are nearby, ring and ask. We will give you a straight answer rather than take the job and let you down.

How do you price work?

You get one firm number for the work described. Not a range, not a 'starting at', and not three tiers arranged so the middle one looks sensible. We look at the job first, tell you what it costs, and that is the price. Anything genuinely unknowable until we open something up gets said out loud before we start.

Are you licensed and insured?

Yes — licensed and insured in Tennessee for plumbing, heating and cooling, electrical and gas. We can provide a certificate of insurance for builders and property managers on request.

Do you do all four trades yourselves, or do you sub them out?

All four are in-house. On a remodel, an addition or a new build that touches plumbing, heating and cooling, electrical and gas, that is one contractor to schedule and one company to hold responsible instead of three or four.

Do you work on septic systems?

Yes. Septic is a big part of rural East Tennessee and a lot of shops will not touch it. New systems are quoted from the issued permit design rather than a guess, because the permit sets the drain field length and the tank size.

Do you offer a warranty?

Our workmanship is warranted for one year and it is written on the paperwork, not just said at the kitchen table. Manufacturer warranties on equipment are separate and we will tell you what they are.

Can you work with builders on new construction?

Yes, and it is about half of what we do. Plumbing is priced per fixture with the permit included, so you can price a house off the plan without waiting for a site visit. Gas piping is in-house, and water and sewer runs are priced by the foot so the number is transparent.

Need a septic contractor today?

Your call gets answered day or night — we take your details and get straight back to you. No voicemail, no waiting until Monday.

Call (423) 923-5039Estimate