Plumbing
Water Heater Repair & Replacement in Morristown & East Tennessee
No hot water, not enough hot water, or a tank that has finally given out.
What the job actually involves
- Diagnosing whether it is the element, the thermostat, the gas valve or the tank itself
- Replacing gas and electric tank heaters, sized to the house rather than to whatever was there before
- Expansion tanks, shut-offs and drain pans brought up to current code while we are in there
- Hauling the old unit away
Signs you need this looked at
- Hot water runs out halfway through the second shower
- Rusty or discoloured hot water
- Popping or rumbling from the tank -- that is sediment
- Any water on the floor around the base
If more than one of those sounds familiar, it is worth a phone call before it becomes an emergency. We would rather tell you it can wait than sell you something you don’t need yet.
How we price it
You get one firm number for the work described — not a range, not a “starting at”, and not three tiers arranged so the middle one looks sensible. We look at the job first, tell you what it costs, and that is the price.
Anything genuinely unknowable until we open something up gets said out loud before we start, not added to the invoice afterwards.
Why call us
We are licensed and insured for plumbing, heating and cooling, electrical and gas, which means on a job that crosses trades you are dealing with one contractor instead of three. And the part most people notice first: your call gets answered day or night. Most shops around here close at five and send you to voicemail.
Water Heater Repair & Replacement — common questions
How long should a water heater last?
Eight to twelve years is typical for a tank heater in this area, less on hard or untreated well water. If yours is past ten and starting to act up, replacing it on your terms is usually cheaper than replacing it the morning it floods the garage.
My hot water runs out too fast. Does that mean a new heater?
Not necessarily. On an electric heater it is very often a failed lower element, which is a repair rather than a replacement. Sediment in the bottom of the tank does the same thing and can sometimes be flushed. We check before we sell you a tank.
There is water around the base of my water heater. How urgent is that?
Urgent. Water at the base usually means the tank itself has gone, and tanks do not get better. Turn off the water supply to the heater and the power or gas to it, and call us.
What our customers say
James Sandlin 4 reviews · 1 photo
★★★★★3 months agoReasonable price
Had a main line break water more than tripped and since I used them before for something else I used them again. Main line all lines under our old house and new lines inside. Fair price given up front and a good crew, polite and triple checked their work with me. If anyone needs a plumber then give them a call and have them out to check. Ronnie is very professional.
Posted on Google
Michelle Mitrik 3 reviews
★★★★★4 months agoVery responsive and clear communicators. Ronnie worked with me on a septic to sewer project. His resources and connections all panned out making it roll more smoothly. High Level is now my go-to company for my properties.
Posted on Google
Todd Quillen Local Guide · 62 reviews · 3 photos
★★★★★5 months agoIt's not often that you get more than you expected, but these guys did quality work. It was a really quick turnaround time.
Posted on Google
These are real reviews, quoted word for word. Read all 101 on Google — we don’t filter them, so the ones we’d rather you didn’t see are in there too.
Water Heater Repair & Replacement by town
- Water Heater Repair & Replacement in Morristown, TN
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- Water Heater Repair & Replacement in Bean Station, TN
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Need water heater repair & replacement?
Your call gets answered day or night — we take your details and get straight back to you. No voicemail, no waiting until Monday.